"Absolutely loved the course and feel I have learnt so much. I believe that this training will be invaluable to my career."
Graduate Manager
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Rapport's mission is to live with integrity and make a positive difference in the lives of everyone with whom we come into contact.
To fulfill this mission we will:
- Live by assertive principles treating all with equality and respect.
- Clarify and satisfy the needs of customers.
- Continue to be profitable and spend where appropriate to achieve satisfaction and quality outcomes.
- Enjoy our work, have positive attitudes and acknowledge success at all levels.
- Actively seek the participation of all in the company in decisions, improvements and evaluation.
- Constantly seek opportunities to develop and train all members of the team.
- Operate on the principle that there are no mistakes only results from which we learn.
- Operate confidentially with personal information, document and data control.
- Operate in an environmentally friendly way.
- Spend money locally whenever possible.
- Be ethically correct: e.g. all written outputs accredited to author(s).
Our development time over the summer months is focused on preparation for delivery of five graduate induction programmes for one of our key clients in the autumn. We are also working on coaching projects with senior executives in the property development and printing machine industries. One key theme to emerge from our recent work with clients is managing personal and organisational change and how to shape a culture that meets business and market needs. We have a range of change leadership models, skills and techniques available to help you and your business manage the change transition.
Our online training portal has become an integral part of our course management and delivery. Read more
**Star portal user**04/07/11 Congratulations Jerome Thomas
For over 20 years Stephanie and I have had fun building our business and attracting like-minded individuals to work as part of our team. We pride ourselves on the impression we create. We are professional and believable, skilled and personable. People like Rapport and we like people, so we are invited back again and again. Perhaps this is because of the people we are, or that we work seamlessly with our clients to become part of their business. We also develop skills that have impact and deliver messages that are grounded in truth. I think we have a touch of magic and I like that. So why not talk to us? We will help you find a solution that is right for you. David Morton, Partner
